Custom orders, sized, engraved items, or designer gallery items may only be returned if we have made an error or there are issues with materials or workmanship. Returns must be within 15 days of purchase. We reserve the right to charge a 25% restocking fee for returns in satisfactory condition retunred later than 15 days after purchase. We will gladly extend this time during the year-end holiday gift giving season. We also rereserve the right to retain, not refund, postage and handling for orders that are not defective or the wrong size.

Please contact us to arrange a return.

Stock items may be returned for any reason for either a refund of the purchase price or an online store credit within 10 days of receipt. We do not charge shipping for the exchange/replacement of items returned due to shipping damage, our shipping errors, or errors in workmanship. Otherwise, shipping is non-refundable. We reserve the right ot charge a 10% restocking fee for returns not due to damage, errors, or late delivery due to issues beyond our control.

Jewelry that has been resized, damaged, or otherwise altered after delivery will not be accepted for return. All Jewelry must be returned in new, unworn condition, and will undergo quality checks. We reserve the right to charge a 15% restocking fee for Jewelry that is not repackaged in the original packaging in which it was recived or $2.50 for damaged or taped gift boxes.

Please contact us to arrange a return.